Commitment to our Customers

 

Value Commitment
Hill and Markes, Inc is dedicated to the constant pursuit of our customers' satisfaction. 
We are committed to providing:

  • Quick response and resolution to all issues that may arise
  • Professional training and training tools on an on-going basis
  • Review of professional practices and products and making recommendations for improvements
  • Aggressive pricing controls in order to keep costs down
  • Internet based management tools

Convenient Ordering

  • Online: 24 hours/7 days a week
  • Email: customercare@hillnmarkes.com
  • Phone: 800-836-4455
  • Fax: 518-843-9003
  • Mail: P.O. Box 7, Amsterdam, NY 12010
  • Store: Pick up your order at our store in Amsterdam, NY Monday - Friday 8:30 am - 5 pm

Hours of Operation
Our customer service staff is available Monday-Friday, 8:00 am - 5:00 pm
 

Delivery

  • Fuel Surcharge
  • UPS shipments offered with added freight and handling.

Return Policy

  • Returns must be authorized in advance.
  • All returns will be reviewed and could carry up to a 20% restocking fee.
  • Only full cases with original packaging can be returned.

  


 

 


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